Privacy & Policy
1. Introduction
Welcome to Chopbeta. Your privacy is important to us. This policy outlines how we handle your data when you use our website or place an order.
2. Information We Collect
- Personal details (name, email, phone number)
- Delivery address
- Payment details (processed securely via third-party providers)
- Order history
- Device and usage data (for analytics)
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Provide customer support
- Improve our services and user experience
- Send important updates or promotions (if you opt-in)
4. Refund Policy
SAPA Menu
Full Refund: Cancel within 24 hours of placing your order (Wednesday–Friday), before meal prep starts Sunday, to receive the full amount back (minus 5% fee).
- Example: Order placed Friday at 6 PM? Cancel by Saturday 6 PM.
No Refunds: No refunds are available after 24 hours or once meal prep begins (Sunday).
Special Cases: For university withdrawal or medical issues (with proof), we may offer a partial refund at our discretion.
FLENJO Menu
Full Refund: Cancel within 48 hours of placing your order (Wednesday–Friday), before meal prep starts Sunday, to receive the full amount back (minus 10% fee).
- Example: Order placed Wednesday at 3 PM? Cancel by Friday 3 PM.
No Refunds: No refunds are available after 48 hours or once meal prep begins (Sunday).
5. Data Sharing
We do not sell your data. We only share information with trusted third-party services like payment processors and delivery platforms to fulfill your orders.
6. Your Rights
You have the right to:
- Access or request a copy of your data
- Request corrections or deletion of your data
- Opt-out of promotional emails at any time
7. Security
We implement strong security measures to protect your personal data, including encryption and secure payment gateways.
8. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised date.
9. Contact Us
If you have questions or concerns about this policy, please contact us at chopbeta12@gmail.com.
Registered Business
We are a legally registered business with the Corporate Affairs Commission (CAC) of Nigeria.
